Right of Withdrawal / Model Withdrawal Form

Right of Withdrawal

Model Withdrawal Form

 

Right of Withdrawal (Download as PDF)

 

Consumers have a right of cancellation for contracts for the delivery of goods in accordance with the following provisions. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside his trade, business or profession.

 

Cancellation policy

Right of cancellation

You have the right to cancel this contract within 14 days without giving any reason.

The cancellation period is 14 days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.

To exercise your right of cancellation, you must inform us (Eyecheck Europe GmbH/ Dr. med Torsten Kühn, Bärenschanzstraße 131, 90429

Nuremberg, Germany, Tel: 091137656469, E-Mail: hello@eyecheck.shop) of your decision to withdraw from this contract by an unequivocal statement (e.g. letter, e-mail). You can use the attached sample

cancellation form, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

 

Consequences of cancellation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earliest.

You must return or hand over the goods to us or to Eyecheck Europe GmbH, Bärenschanzstraße 131, 90429 Nuremberg immediately and in any case within fourteen days at the latest from the day on which you inform us of the cancellation of this contract. The deadline is met if you dispatch the goods before the period of fourteen days has expired. You shall bear the direct costs of returning the goods.

Exclusion or premature expiry of the right of cancellation:

The right of cancellation expires prematurely for contracts

  • for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;

The right of cancellation does not apply to consumers who do not belong to a member state of the European Union at the time the contract is concluded and whose sole place of residence and delivery address are outside the European Union at the time the contract is concluded.

 

Sample cancellation form

(If you wish to cancel the contract, please complete this form and return it to us).

To Eyecheck Europe GmbH/ Dr Torsten Kühn, Bärenschanzstraße 131, 90429 Nuremberg, Germany, e-mail: hello@eyecheck.shop

I/we(*) hereby cancel the contract concluded by me/us for the purchase of the following goods (*)/the provision of the following service (*)